Privacy Policy

This Privacy Policy explains how [Your Company / Developer Name] ("we," "our," or "us") collects, uses, and discloses information when you use our mobile application, UrbanTV: Drama Shows & Series (Package Name: com.urbantv.video).

1. Information We Collect

When you use UrbanTV, we may collect the following types of information to provide and improve your streaming experience:

• Device & Usage Information: Information about your device, such as device model, operating system version, unique device identifiers, IP address, network type, app crashes, and usage logs (e.g., viewing history, video watch times, app interactions).
• Account Information (Optional): If you create an account, sign in, or subscribe, we may collect basic account details such as your email address, username, or profile preferences.
• Watchlist & Preferences: Your saved shows, watchlist items, playback positions, and content preferences stored locally or synced with your account.

2. How We Use Your Information

We use the collected information for purposes including:

• Providing, maintaining, and improving video streaming and core app features.
• Remembering your viewing progress, favorites, and watchlist.
• Diagnosing technical issues, crashes, and optimizing streaming performance.
• Serving relevant advertisements or processing subscription access (if applicable).
• Complying with applicable legal obligations and protecting user safety.

3. Third-Party Services and Analytics

UrbanTV may integrate third-party libraries and SDKs to support analytics, advertising, and crash reporting. These third parties may collect information used to identify your device in accordance with their own privacy policies. These providers include:

• Google Play Services
• Google AdMob (for advertising, if applicable)
• Firebase Crashlytics & Analytics (for performance monitoring and analytics)

4. Data Sharing and Disclosure

We do not sell your personal data. We only share information with third parties in the following circumstances:

• With trusted third-party service providers who help us operate our app, deliver video streams, and analyze app performance.
• To comply with a legal obligation, court order, or applicable government regulation.
• To protect our rights, safety, property, and that of our users.

5. Data Retention and Security

We retain collected information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy. We implement reasonable technical and organizational measures to safeguard your information against unauthorized access, loss, or misuse.

6. Children’s Privacy

UrbanTV is not intended for use by children under the age of 13. We do not knowingly collect personal identifiable information from children under 13. If we discover that a child under 13 has provided personal information, we will take steps to promptly remove such information from our records.

7. Your Rights and Data Deletion

Depending on your region (such as under the GDPR or CCPA), you may have rights regarding your personal information, including the right to access, correct, or request deletion of your data. If you have an account or wish to delete any data associated with your usage, please reach out to us using the contact details below.

8. Changes to This Privacy Policy

We may update our Privacy Policy periodically. Any updates will be posted on this page with a revised "Last updated" date. We encourage you to review this policy periodically for any changes.

9. Contact Us

If you have any questions, feedback, or requests regarding this Privacy Policy or your data, please contact us at:

Email: [[email protected]]
Developer / Entity: Urban Tv